Terms & Conditions

Ordering & Payment

Payment can only be made using Visa and MasterCard credit or debit cards.

We never keep any payment details on record. All information regarding your online transactions and identity is kept confidential through our payment gateways Paymentsense and PayPal.

Our website site uses SSL technology to keep your information safe – look out for the green padlock in the address bar of your browser which indicates to you that you are browsing on a secure connection.

Secure Connection through SSL

All prices listed on our website are in Euro (EUR) and are inclusive of Value Added Tax (VAT).

The total cost of your order is the price of the products at the time the order is placed plus the postage fee based on a flat rate for Ireland and the UK (see below).

Orders cannot be cancelled after the payment has been paid.
If you process an order in error, please contact us immediately by emailing orders@formalityonline.com quoting your order numbers.

Formality at the Cowshed reserves the right to change the prices of products listed on this website at anytime.

If we are unable to fulfil your order at the time of dispatch, we will contact you immediately to offer a full refund.

Delivery

Delivery for all online purchases resulting from the Formality at the Cowshed website are handled by An Post, the state-owned provider of postal services in the Republic of Ireland.

Currently, we only deliver items to the Republic of Ireland and the UK (United Kingdom). We plan to expand to other countries in 2017.

Deliveries to the Republic of Ireland and the UK (United Kingdom) are at the following flat price rates and delivery time frames:
Republic of Ireland: €4.95* per order | 2 to 3 working days.
UK (United Kingdom): €14.95* per order | | 5 to 7 working days.
* Additional delivery charges may be applicable for larger, bulkier items.

Tracking is not available on your deliveries.

Returns & Exchanges

All returns are at the discretion of Formality at the Cowshed and require approval with a Returns Authorization Number before the product is returned. Please contact us immediately by emailing orders@formalityonline.com should you require a RNA.

There is no exchange or refund available on sale items.

In the case of a return for a product that is not suitable, the return postage is the responsibility of the customer.

Goods must be returned in their original packaging which must be intact.

Goods for return should be addressed to:
Formality at The Cowshed,
Glasthule,
County Dublin,
A96 YP62,
Ireland.

Copyright

Unless referred to otherwise, copyright of our artwork and the information on this web site (including but excluded to; logos, graphics, images) is owned by Formality at the Cowshed. The contents of our web site are intended solely for your personal, non-commercial use and no portion of this site may be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by us.